MatchTime Help Desk - Formerly known as TennisPoint Help Desk

My child's team now uses MatchTime - do they need a separate MatchTime account?

MatchTime accounts are designed for a single player so this unfortunately means that a family will need separate MatchTime accounts for each person. This also ensures the correct name on the match scorecards to keep the opposing captains from having any issues with a "non-registered" person playing. Normally each family member has different match availability overall as well.

You can sign up your child's TP account here:

Can the family all share the same email address? Yes, all family members can use the same email address. When registering the second person with the same email, the registration page will show a red message about the email existing on an account already -- please ignore this message. Key thing to remember is that each account's username must be unique.

Any way to link my child's account on MatchTime with my own account? Yes, you can link your child's account to your personal MatchTime account so that you can easily bounce between accounts!

Apr 30, 2024

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