You can reset your account password here: https://www.tennispoint.com/password/reset.
Yes, you will need to know your account username (may or may not be your email address) but you can request a copy of your username too: https://www.tennispoint.com/username/email
You can also get officially reset your password through our mobile app as well. We will send you an SMS message through our mobile app to verify your account details and then officially reset your account password after verifying everything.
iOS Mobile App: http://t.ennis.pt/Qjw0aZ
Android Mobile App: http://t.ennis.pt/1TLlnxp